Returns Policy

We hope that you are happy with your ordered, but if something isn’t right, let us know.

You can return products bought on this website ( within 30 days of delivery. To do so please contact our Web Sales Team by calling 01691 839604 or emailing quoting your order number and detailing the product/s you wish to return.

Our terms for refunds are as follows:

  • The product must be unused and in a re-sellable condition
  • Special order or cut-to-size products will not be refunded
  • You will receive a full refund of the price paid (excluding delivery charges)

We reserve the right to refuse a return if these terms are not complied with.

Faulty Products

If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights. Please call 01691 839604 or email to arrange a collection or to return the item/s.